PRIVACY AND SECURITY POLICY

All services provided in our store belong to our Oya Pet company, registered at Akçeşme Mah 2622. Sokak No:12 Merkezefendi/Denizli, and are operated by our company.

Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.

Due to the nature of the business, our store collects some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on membership or our store.

Our company may send campaign information, information about new products, promotional offers to its customers and members in certain periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then change the selection from the account information section after logging in as a member, or make a notification with the link in the information message received.

During the approval process via our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the 'User Agreement' we made with our members.

Our company records and uses the IP addresses of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, either by itself or by the people it cooperates with, except for the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company and information provided by the user or information about transactions made through our store; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the scope and purposes determined by the 'Membership Agreement' by our company and its collaborators.

Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.

When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from using this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed in order for customers who place an order from our shopping site for the first time to reach the supply and delivery stage. In order to control this information, if necessary, the customer who has the credit card or the relevant bank is contacted.

Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Internet shopping sites that have an information line or customer service service and specify open address and telephone information are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company that provides online shopping service.

THIRD PARTY WEBSITES AND APPS

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this 'Privacy Policy'. These cases are limited in number;

1. To comply with the obligations imposed by the laws, Decree-Laws, Regulations, etc., issued by the competent legal authority and in force;

2. In order to fulfill the requirements of the 'Membership Agreement' and other agreements concluded by our store with users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation and investigation duly carried out by the competent administrative and judicial authority;

4. In cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

Never write your credit card number or password in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

For any questions or suggestions regarding our privacy policy, you can send an e-mail to info@oyapet.com.tr. You can reach our company's contact information below.

Company Name : Oya Home Tekstili Ticaret ve LTD. STI.

Address : Akçeşme Mah 2622. Sokak No:12 Merkezefendi/Denizli

Tel : 05465721234